Privacy Policy

1. Introduction

Sauhardh International School ("School", "we", "us", or "our") operates the Sauhardh International School website and mobile applications (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Services, including all mobile applications and any related features, functions, and services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When creating an account, we collect your name, email address, phone number, student/teacher ID, and password.
• Profile Information: Contact details, address, date of birth, profile pictures, and emergency contact information.
• Academic Information: Grades, attendance records, exam scores, and academic progress reports.
• Payment Information: For fee payments, we collect billing information processed through secure payment gateways.
• Communication Data: Messages, notifications, and correspondence through the school portal.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Usage Data: Pages visited, time spent, clicks, search queries, and app features used.
• Location Data: General geographic location based on IP address.
• Push Notification Tokens: Device identifiers for sending notifications.
• Cookies and Similar Technologies: Session management and user preferences.

3. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our Services
• To send academic updates, grades, and attendance records
• To process fee payments and financial transactions
• To send important announcements, events, and notices
• To respond to inquiries and provide customer support
• To analyze usage patterns and improve user experience
• To comply with legal obligations and school policies
• To prevent fraud and ensure account security

4. Information Sharing and Disclosure

We do NOT sell your personal information. We may share information in these limited circumstances:

• Service Providers: Third-party vendors who assist in operations (payment processors, hosting providers)
• Parents/Guardians: Student information is shared with authorized guardians
• Legal Requirements: When required by law or to protect school safety
• School Staff: Teachers and administrators who need information for academic purposes

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data in transit
• Secure password hashing and storage
• Regular security audits and updates
• Access controls and authentication systems
• Secure API endpoints and Firebase authentication

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide Services, comply with legal obligations, and maintain school records. Academic records are typically retained for the duration of enrollment plus applicable legal requirements. You can request data deletion subject to legal retention requirements.

7. Student Privacy & FERPA Compliance

For students under 18, we comply with applicable child protection laws and educational privacy regulations. Parents/guardians have the right to:

• Access their child's information
• Request corrections to inaccurate data
• Understand how data is used
• Request data deletion where permitted

8. Your Privacy Rights

Depending on your location, you may have rights including:

• Access: Request a copy of your personal data
• Correction: Request inaccurate data be corrected
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a structured format

9. Cookies and Tracking

Our Services use cookies for session management, preferences, and analytics. You can control cookie settings in your browser. Some features may not work properly if cookies are disabled.

10. Third-Party Links

Our Services may contain links to third-party websites. This Privacy Policy applies only to our Services. We are not responsible for the privacy practices of external sites. Please review their privacy policies independently.

11. International Data Transfers

If you access our Services from outside our country, your data may be transferred internationally. By using our Services, you consent to such transfers under appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to you via email or prominent notice on our Services. Continued use of the Services constitutes acceptance of updated policies.

13. Contact Us

This Privacy Policy is effective as of January 2026 and was last updated on January 2026.